Website Privacy Policy

Whakatāne Museum and Whakatāne District Council are committed to ensuring that your privacy is protected. This Privacy Policy governs the collection, use and disclosure of your personal data by us in connection with this website. It has been prepared in accordance with our obligations and your rights set out in the New Zealand Privacy Act 2020. 

We reserve the right to modify or amend this policy at any time and for any reason. By using this website, you consent to our use of your personal data in accordance with this Privacy Policy (as amended from time to time).

What kind of personal data we collect

We collect only the personal data you provide us (including your name, email address, and contact telephone numbers). We may also keep a record of any information that you acquire from us.

Where we collect personal data from

We collect personal data from the following sources:

  • By you contacting us enquiring about information on Whakatāne District, Whakatāne Museum, Museum services or anything on this website
  • Directly from you when you register and request Whakatāne Museum to supply you with information or services in connection with this website
  • By you conducting transactions through the website
  • Indirectly through your use of this website and the services and functionality offered through it

How we use your personal data

We use your personal data for the following purposes:

  • Replying to your queries
  • Processing your application for registration for use of Whakatāne Museum services or to gain access to information on this website made available only to registered users
  • Providing you with information about Whakatāne District, Whakatāne Museum and Museum services
  • Providing you with services
  • Complying with relevant legislation and regulations
  • Any specific purpose which we notify you of at the time personal data is collected
  • Processing transactions that you may conduct through the website

We may disclose information about you (including your identity) to a third party if we are requested to do so in the course of a criminal or other legal investigation, or if the Museum determines that disclosure is necessary in connection with any complaint regarding your use of this website.

How we store personal data

We store personal data electronically and in paper form. The personal data is kept safe and secure using generally accepted standards of security.

How you can access/amend your personal data

You may access your personal data that we hold by emailing us at information@whakatane.govt.nz. We will provide you with a copy of the personal data we keep about you.

You may request that the personal data we hold about you be corrected by emailing us at information@whakatane.govt.nz. If we agree that your personal data is to be corrected, we will provide you with an amended record.

How long we hold personal data

We will keep your personal data only for as long as necessary to achieve the purpose for which it was collected.

Find out more

If you have any queries about this Privacy Policy or personal data we have collected, please contact the Communications Manager on 07 306 0500 or email information@whakatane.govt.nz.